PATIENT ACCESS SPECIALIST

Premier Health Partners; Centerville (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Miami Valley Hospital South is seeking a Patient Access Specialist / Registration to perform financial counseling, collect co-pays and deductibles, and educate patients and families about financial assistance. Responsibilities include stat registering, scheduling, collecting and entering demographics into the ADT system, verifying benefits, generating ABN, and ensuring regulatory compliance.

The ideal candidate will have strong customer service, time management, and interpersonal skills, with

Qualifications

• Minimum education: High School completion / GED.
• Associate degree preferred in healthcare or related field.
• Proficiency with Windows-based computer technology.
• Typing speed of at least 25 words per minute.
• Medical Terminology certification preferred.

Responsibilities

• Provide financial counseling and collect co-pays/deductibles; educate on financial assistance.
• Register patients, schedule appointments, complete registrations in the ADT system.
• Verify insurance benefits and generate ABN; review orders for compliance.
• Obtain pre-certification when applicable; ensure regulatory compliance.
• Maintain patient confidentiality and privacy at all times.
• Communicate with physicians, offices and co-workers to ensure accurate information.

Skills

Customer service

Time management

Interpersonal savvy

Attention to detail

Education

High School Diploma / GED

Associate degree preferred

Tools

Windows-based computer tech

Typing 25 wpm

Job description

MIAMI VALLEY HOSPITAL SOUTH

PATIENT ACCESS SPECIALIST / REGISTRATION

FULL TIME / VARIED SHIFTS, FLEX, FLOAT, WITH WEEKENDS, HOLIDAYS ROTATION

80 HOURS PER PAY PERIOD / *POSSIBLE SIGN ON BONUS ELIGIBLE*

The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.

MIAMI VALLEY HOSPITAL SOUTH

PATIENT ACCESS SPECIALIST / REGISTRATION

FULL TIME / VARIED SHIFTS, FLEX, FLOAT, WITH WEEKENDS, HOLIDAYS ROTATION

80 HOURS PER PAY PERIOD / *POSSIBLE SIGN ON BONUS ELIGIBLE*

The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.

The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers.

Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.

Education

Minimum Level of Education Required: High School completion / GED

Additional Requirements

• Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.
• Position specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm.

Licensure/Certification/Registration

Medical Terminology certification preferred.

Experience

• Minimum Level of Experience Required: 1 - 3 years of job-related experience
• Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.