PATIENT ACCESS-WEEKENDS ONLY

System Support; Dayton (OH); On-site; USD 21,000 - 28,000; Part time

Job summary

Miami Valley Hospital is seeking a Patient Access Specialist for weekends and part-time scheduling. The role requires 12-hour shifts on Saturdays and Sundays, with rotating holidays and 48 hours every two weeks.

Responsibilities include financial counseling, co-pay collection, and patient registration in the ADT system. The ideal candidate will have 1–3 years of related experience, high school diploma, and preferred credentials in medical terminology.

Qualifications

• High School diploma or GED (minimum)
• Associates Degree in healthcare or related business field preferred
• Medical Terminology certification preferred
• 1–3 years of job-related experience, preferably in patient access or hospital setting
• Experience in customer service and medical office/clinic or insurance environment is preferred

Responsibilities

• Provide financial counseling and collect co-pays and deductibles
• Register patients (ADT) and schedule appointments, collecting and entering demographic/financial data
• Verify insurance benefits and obtain pre-certifications when applicable
• Explain hospital financial policies and arrange payment plans or financial assistance when appropriate
• Maintain patient confidentiality and high standard of customer service with physicians, offices, patients and staff

Job description

PATIENT ACCESS SPECIALIST - WEEKENDS ONLY

MIAMI VALLEY HOSPITAL - BERRY BUILDING

PART TIME / WEEKENDS DAYS , (MUST WORK 12 HOURS BOTH SAT AND SUN, AND ROTATING HOLIDAYS)

48 HOURS EVERY TWO WEEKS

The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.

The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers.

Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.

Education

Minimum Level of Education Required: High School completion / GED

Additional requirements:

Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.

Licensure/Certification/Registration

Medical Terminology certification preferred.

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.