Patient Access & Verification Specialist

MedStar Health’s Washington Hospital Center; Rossville (MD); On-site; USD 25,000 - 44,000; Full time

Job summary

MedStar Health’s Washington Hospital Center seeks a Patient Access Clerk to greet patients and families, collect demographics and insurance information, and verify coverage to ensure accurate billing.

You will use multiple systems to register patients, obtain authorizations, explain financial responsibilities, and support billing and scheduling while upholding HIPAA and professional standards.

Qualifications

• Customer service experience required.
• Healthcare experience preferred.
• High School Diploma or GED required.
• Knowledge of medical terminology preferred.

Responsibilities

• Greet patients, families, and visitors and collect demographics and insurance information.
• Register outpatients and inpatients and input data into registration systems.
• Verify insurance coverage and obtain authorizations as needed.
• Explain financial requirements and collect deposits/deductibles at the point of service.
• Support billing, scheduling, and clerical tasks while maintaining accuracy.
• Adhere to HIPAA and professional standards; assist with various department duties.

Skills

Verbal communication

Written communication

Computer skills

Critical thinking

Stress tolerance

Diversity awareness

Education

High School Diploma or GED

Medical terminology knowledge

Job description

MedStar Health’s Washington Hospital Center seeks a Patient Access Clerk to greet patients and families, collect demographics and insurance information, and verify coverage to ensure accurate billing.

You will use multiple systems to register patients, obtain authorizations, explain financial responsibilities, and support billing and scheduling while upholding HIPAA and professional standards.