Patient Access Specialist I: Registration & Billing

MedStar Health

Baltimore (MD)

On-site

USD 26,000 - 45,000

Full time

9 days ago

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Job summary

MedStar Health’s Union Memorial Hospital in Baltimore is seeking a full-time Patient Access representative to greet patients and families, verify insurance, register patients, and coordinate with billing for accurate patient accounts. The role emphasizes courteous service and accurate data entry to support billing and patient flow.

Daily responsibilities include interviewing patients, collecting demographics, obtaining authorizations, and applying appropriate codes.

Qualifications

High School Diploma or GED required.
Knowledge of medical terminology preferred.

Responsibilities

Greets all patients, family members and visitors; screens for acuity and issues ID bands.
Interviews patients and families to obtain demographic and financial information; inputs data for registration, billing and tracking.
Verifies insurance coverage; obtains authorizations and bills via online systems; assists with Medicare/MSPQ forms as needed.
Explains financial requirements and collects deposits and deductibles as required; refers to patient advocacy for assistance.
Performs scanning and auditing of records with high accuracy; supports multiple Patient Access activities.
Maintains HIPAA compliance and participates in quality/service improvement teams.