Patient Access & Registration Specialist

MedStar Health; Baltimore (MD); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health in Baltimore, MD, is hiring for a Patient Access position focused on registration, insurance verification and billing support. The role involves greeting patients, collecting demographics and financial information, and processing orders and payments to ensure accurate hospital accounting.

Requires strong customer service skills, familiarity with health-care terminology, and ability to work in a fast-paced environment.

Qualifications

• Customer service experience required.
• Knowledge of medical terminology preferred.
• High School Diploma or GED required.

Responsibilities

• Greets patients, families and visitors; directs to appropriate staff.
• Collects complete demographics and financial information; inputs data for registration and billing.
• Obtains insurance information, authorizations, and patient accounts details.
• Explains financial policies to patients and collects deposits or due payments.
• Verifies insurance coverage using online systems; follows up on authorizations as needed.
• Performs scanning and clerical duties; maintains accurate documentation.

Skills

Verbal communication

Written communication

Customer service

Education

High School Diploma or GED

Tools

Teletracking

Cerner

Amnion

IDX

Job description

MedStar Health in Baltimore, MD, is hiring for a Patient Access position focused on registration, insurance verification and billing support. The role involves greeting patients, collecting demographics and financial information, and processing orders and payments to ensure accurate hospital accounting.

Requires strong customer service skills, familiarity with health-care terminology, and ability to work in a fast-paced environment.