Patient Access Specialist I

MedStar Health; Rosedale (MD); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health is seeking a Patient Access Specialist to greet patients and families, assist with registration, verify insurance, and collect demographic and financial information. The role requires clear communication and accurate data entry to support billing and patient flow.

The position emphasizes professionalism, HIPAA compliance, and teamwork in a fast-paced hospital environment, with emphasis on accurate documentation and excellent customer service.

Qualifications

• High School Diploma or GED required.
• Customer service experience required; healthcare experience preferred.
• Excellent verbal and written communication skills.
• Working knowledge of computer software applications.

Responsibilities

• Greets patients, families and visitors; registers outpatients and inpatients.
• Interviews and collects demographic and financial information; inputs data into the system.
• Verifies insurance coverage and obtains necessary authorizations and payments at time of service.

Skills

Customer service

HIPAA compliance

Medical terminology

Data entry

Education

High School Diploma or GED

Tools

Cerner

Job description

MedStar Health is seeking a Patient Access Specialist to greet patients and families, assist with registration, verify insurance, and collect demographic and financial information. The role requires clear communication and accurate data entry to support billing and patient flow.

The position emphasizes professionalism, HIPAA compliance, and teamwork in a fast-paced hospital environment, with emphasis on accurate documentation and excellent customer service.