Patient Access Team Lead & Mentor

Tenet Healthcare Corporation; Keene (NH); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Conifer Health, part of the Tenet family, seeks a staff mentor and supervisor to guide Patient Access teams in registration, scheduling, and related clinics. You will oversee daily work, train new hires, and ensure adherence to policies while supporting operational goals.

The role emphasizes leadership, performance reporting, and collaboration with hospital teams to improve revenue cycle processes and patient experience.

Qualifications

• Excellent interpersonal and organizational skills.
• Demonstrated leadership abilities.
• Thorough knowledge of computer systems in Health Care Information System.
• Clear understanding of Revenue Cycle Management and Regulatory Agencies required.
• Ability to receive and express detailed information through oral and written communications.

Responsabilités

• Mentor and train new and existing staff in daily work and account handling.
• Assist in short and long range planning for Registration Process areas (Admitting, Centralized Scheduling, ED, clinics).
• Maintain positive customer service and resolve issues.
• Enforce policies and develop new procedures per hospital guidelines.
• Monitor daily activity and complete performance/metric reports; handle special projects as needed.
• Perform all Patient Access functions as needed.
• Contribute to achieving departmental operational goals as part of the management team.

Connaissances

Interpersonal skills

Leadership abilities

Healthcare IT knowledge

Revenue Cycle awareness

Communication skills

Formation

High School Diploma or equivalent

College degree preferred

Business/Medical Admin related degree preferred

4+ years in medical facility/health insurance

5+ years in Patient Access

2+ years in supervisory role

Description du poste

Conifer Health, part of the Tenet family, seeks a staff mentor and supervisor to guide Patient Access teams in registration, scheduling, and related clinics. You will oversee daily work, train new hires, and ensure adherence to policies while supporting operational goals.

The role emphasizes leadership, performance reporting, and collaboration with hospital teams to improve revenue cycle processes and patient experience.