Patient Access Leader & Training Coach

Tenet Healthcare Corporation; Glendale (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Tenet Healthcare Corporation's Conifer Health subsidiary is seeking a Patient Access Supervisor in Glendale, AZ to mentor daily staff, oversee registration and financial clearance tasks, and ensure quality service.

This role collaborates with care teams, tracks performance metrics, enforces policies, and supports process improvements while maintaining a patient‑centered experience and compliance with hospital and regulatory requirements.

Qualifications

• High School Diploma or equivalent required; college degree preferred.

Responsibilities

• Provide daily support/mentoring/training to new hires and existing Patient Access staff.
• Assist in short- and long-range planning for Registration processes (Admitting, Centralized scheduling, ED and clinics).
• Maintain positive customer service and assist staff in resolving issues.
• Enforce departmental policies and help develop new policies per hospital guidelines.
• Monitor daily activity and prepare performance/metric reports (financial clearance, etc.).
• Perform Patient Access functions as needed.
• Participate in management team to meet operational goals.

Skills

Interpersonal skills

Leadership abilities

Health Care information systems

Revenue Cycle Management

Written and oral communication

Education

High School Diploma or equivalent

College degree preferred

2-4 year degree in Business, Accounting, Medical Administration or related area

Tools

Microsoft Office

HealthCare IT systems

Job description

Tenet Healthcare Corporation's Conifer Health subsidiary is seeking a Patient Access Supervisor in Glendale, AZ to mentor daily staff, oversee registration and financial clearance tasks, and ensure quality service.

This role collaborates with care teams, tracks performance metrics, enforces policies, and supports process improvements while maintaining a patient‑centered experience and compliance with hospital and regulatory requirements.