Patient Access Supervisor — Weekend Days

Mount Sinai Medical Center; New York (NY); On-site; USD 79,000 - 118,000; Part time

Job summary

Mount Sinai Health System is seeking a part-time Weekend-Day Supervisor for Patient Access Services at Mount Sinai Morningside in New York. The role oversees frontline staff and ensures accurate patient registrations, insurance verification, and financial clearance to deliver a positive patient experience.

Reporting to the Manager of Patient Access Services, the position emphasizes operational efficiency, policy compliance, and staff development, including onboarding, coaching, and HIPAA

Qualifications

• Experience in Patient Access or hospital registration required.
• Working knowledge of insurance verification and financial clearance processes.
• Strong interpersonal and customer service skills.
• Ability to prioritize tasks in a fast-paced healthcare environment.

Responsibilities

• Oversee daily Patient Access activities to ensure timely and accurate registration, insurance capture, and documentation.
• Monitor staff productivity and quality performance; provide real-time feedback and coaching.
• Escalate operational issues, system concerns, or workflow barriers to the Manager as appropriate.
• Assist with staffing assignments and coverage to ensure adequate departmental support.
• Reinforce compliance with payer requirements, regulatory standards, and organizational policies.
• Maintain working knowledge of registration processes, insurance verification, and financial clearance workflows.
• Support compliance with HIPAA privacy and security standards.
• Ensure adherence to departmental policies, procedures, and service standards.

Skills

Patient Access

Front-end Revenue Cycle

Customer service

Leadership

Education

High School Diploma or GED

Associates or Bachelor's Degree

Tools

EPIC

Job description

Mount Sinai Health System is seeking a part-time Weekend-Day Supervisor for Patient Access Services at Mount Sinai Morningside in New York. The role oversees frontline staff and ensures accurate patient registrations, insurance verification, and financial clearance to deliver a positive patient experience.

Reporting to the Manager of Patient Access Services, the position emphasizes operational efficiency, policy compliance, and staff development, including onboarding, coaching, and HIPAA