Patient Access Supervisor: Lead Registration & Scheduling

Beth Israel Lahey Health; Burlington (VT); On-site; USD 35,000 - 47,000; Full time

Job summary

Beth Israel Lahey Health is seeking an experienced Patient Access Supervisor in Vermont to oversee daily operations of a team within the Patient Access department. The role includes staffing, training, and performance monitoring to ensure efficient, high-quality patient service.

The position requires 1–2 years in Patient Access or Revenue Cycle, with preferred supervisory experience. The pay range is $25.50–$34.32 per hour, and the job is on-site with a requirement for 3rd weekend work/on-call

Qualifications

• High School diploma or equivalent required.
• Minimum 1–2 years in Patient Access Services or Revenue Cycle.
• Lead or supervisory experience preferred.
• Strong MS Office (Outlook, Word, Excel, PowerPoint) skills.
• Knowledge of medical terminology.

Responsibilities

• Coordinate daily operations of the assigned team ensuring efficient performance.
• Respond to issues and support leadership in addressing barriers.
• Maintain relationships with clinical departments and managers.
• Assist in staff scheduling and coverage planning.
• Provide training and onboarding for new colleagues.

Skills

MS Office

Teamwork

Troubleshooting

Medical Terminology

Education

High School diploma or equivalent

Post high school education in healthcare or business

Tools

EHR experience

Job description

Beth Israel Lahey Health is seeking an experienced Patient Access Supervisor in Vermont to oversee daily operations of a team within the Patient Access department. The role includes staffing, training, and performance monitoring to ensure efficient, high-quality patient service.

The position requires 1–2 years in Patient Access or Revenue Cycle, with preferred supervisory experience. The pay range is $25.50–$34.32 per hour, and the job is on-site with a requirement for 3rd weekend work/on-call