Patient Access & Registration Specialist

Beth Israel Lahey Health; Boston (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health is seeking a patient access associate for an outpatient unit. You will greet patients, verify information, schedule follow-ups, and handle basic billing tasks while maintaining confidentiality and providing outstanding service.

This role emphasizes clear communication, teamwork with medical staff, and efficient patient flow to support care delivery in a busy clinical setting.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 0-1 years related work experience required.
• Basic familiarity with computers and web-based applications.

Responsibilities

• Communicates with patients and visitors by phone and in person.
• Checks in patients and verifies demographic and financial information.
• Prepares schedules and medical records according to quality standards.
• Maintains patient confidentiality and handles billing tickets.

Skills

Customer service

Communication

Computer literacy

Teamwork

Education

High School diploma or GED

Associate's degree

Job description

Beth Israel Lahey Health is seeking a patient access associate for an outpatient unit. You will greet patients, verify information, schedule follow-ups, and handle basic billing tasks while maintaining confidentiality and providing outstanding service.

This role emphasizes clear communication, teamwork with medical staff, and efficient patient flow to support care delivery in a busy clinical setting.