Patient Access Supervisor: Frontline Registration Lead

Mount Sinai; United States; On-site; USD 79,000 - 118,000; Full time

Job summary

Mount Sinai Health System is seeking a Supervisor for Patient Access Services in the Admitting Department at Mount Sinai Morningside Campus. The role oversees frontline staff, coordinates registration, insurance verification, and financial clearance to ensure accurate patient intake and a positive experience.

The ideal candidate has 1–2 years in patient access or hospital registration, strong customer service skills, and leadership potential.

Qualifications

• Experience in Patient Access, registration, or front-end revenue cycle operations within a hospital or healthcare setting.
• Strong interpersonal and customer service skills.
• Ability to prioritize tasks and work in a fast-paced healthcare environment.

Responsibilities

• Oversee daily Patient Access activities to ensure timely and accurate registration, insurance capture, and documentation.
• Monitor staff productivity and quality performance; provide real-time feedback and coaching.
• Escalate operational issues and assist with staffing assignments to ensure adequate departmental support.
• Reinforce compliance with payer requirements, regulatory standards, and organizational policies.

Job description

Mount Sinai Health System is seeking a Supervisor for Patient Access Services in the Admitting Department at Mount Sinai Morningside Campus. The role oversees frontline staff, coordinates registration, insurance verification, and financial clearance to ensure accurate patient intake and a positive experience.

The ideal candidate has 1–2 years in patient access or hospital registration, strong customer service skills, and leadership potential.