Patient Access Supervisor - Frontline Experience Leader

Mount Sinai; United States; On-site; USD 79,000 - 118,000; Full time

Job summary

Mount Sinai South Nassau is seeking a Supervisor to oversee Patient Access Services, including registration, insurance verification, and financial clearance. You will lead frontline staff, ensure smooth registration workflows, and uphold service standards across multiple locations.

The role requires experience in patient access or hospital registration, with leadership responsibilities and knowledge of EPIC.

Qualifications

• Experience in Patient Access or hospital registration operations.
• Associates or Bachelors degree preferred.
• Unionized healthcare environment experience preferred.

Responsibilities

• Oversee daily Patient Access activities to ensure timely and accurate registration, insurance capture, and documentation.
• Monitor staff productivity and quality, providing real-time feedback and coaching.

Skills

Patient Access

Registration

Customer service

Leadership

Education

High School Diploma or GED

Associates or Bachelors Degree preferred

Tools

EPIC

Job description

Mount Sinai South Nassau is seeking a Supervisor to oversee Patient Access Services, including registration, insurance verification, and financial clearance. You will lead frontline staff, ensure smooth registration workflows, and uphold service standards across multiple locations.

The role requires experience in patient access or hospital registration, with leadership responsibilities and knowledge of EPIC.