Patient Access Supervisor: Admitting & Registration

Mount Sinai Health System; New York (NY); On-site; USD 79,000 - 118,000; Full time

Job summary

Mount Sinai Health System in New York is seeking a Supervisor, Patient Access Services-Admitting to oversee frontline staff across areas such as the Emergency Department, Admitting, and Same Day Surgery, ensuring accurate patient registration, insurance verification, and timely financial clearance.

You will coach staff, monitor productivity and quality, address workflow barriers, and maintain HIPAA compliance while collaborating with clinical units and hospital leadership to deliver a positive

Qualifications

• High School Diploma or GED required; higher degree preferred.
• 1–2 years in Patient Access or hospital registration.
• Supervisory or lead experience preferred.
• Experience with EPIC preferred.
• Unionized healthcare environment experience preferred.

Responsibilities

• Oversee daily Patient Access activities to ensure accurate registration and documentation.
• Monitor staff productivity and quality; provide real-time feedback and coaching.
• Escalate issues to Manager as appropriate and assist with staffing coverage.
• Reinforce compliance with payer requirements and regulatory standards.
• Maintain knowledge of registration, insurance verification, and financial clearance workflows.

Skills

Leadership

Customer service

Interpersonal skills

Healthcare experience

Education

High School Diploma or GED

Associate's degree preferred

Bachelor's degree preferred

Tools

EPIC

Job description

Mount Sinai Health System in New York is seeking a Supervisor, Patient Access Services-Admitting to oversee frontline staff across areas such as the Emergency Department, Admitting, and Same Day Surgery, ensuring accurate patient registration, insurance verification, and timely financial clearance.

You will coach staff, monitor productivity and quality, address workflow barriers, and maintain HIPAA compliance while collaborating with clinical units and hospital leadership to deliver a positive