PATIENT ACCESS SUPERVISOR

Pella Regional Health Center; Pella (IA); On-site; USD 52,000 - 70,000; Full time

Job summary

Pella Regional Health Center in Iowa seeks a Patient Access Supervisor who provides leadership and guidance to the Patient Access Team, including Pre-Services and Registration. You will manage staff schedules to ensure coverage across intake areas and work with hospital departments to streamline registrations.

You will audit registration data for accuracy, provide feedback to staff, and assist with pre-authorization and patient estimate processes as needed.

Qualifications

• Experience in patient access, registration, or healthcare intake preferred.
• Strong attention to detail and data accuracy.

Responsibilities

• Lead and support the Patient Access Team across Pre-Services and Registration.
• Schedule staff to ensure coverage in multiple intake areas.
• Audit registration data for accuracy and correct errors.
• Provide feedback to staff on performance and accuracy.
• Collaborate with hospital departments to streamline registrations.
• Assist with pre-authorization and patient estimate processes.

Job description

JOB SUMMARY:

Under the direction of the Patient Access Manager, provides leadership, support and guidance to the Patient Access Team. Patient Access consists of Pre-Services and Registration. The supervisor is responsible for managing staff schedules to ensure coverage in multiple intake areas, auditing registration data for accuracy and correcting errors as applicable. Provides feedback to staff on the accuracy of their work and works with all hospital departments to streamline registrations. Assists with pre-authorization and estimates for patients. Performs other duties as assigned.