Patient Access Supervisor: Lead & Elevate Front Desk

CommonSpirit Health; Lufkin (TX); On-site; USD 65,000 - 80,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Access Supervisor to lead the daily operations of the Registration department, coordinating staff activities to provide fast, accurate service for patients. You will oversee prior authorization and scheduling processes, manage daily tasks, and drive exceptional customer service to achieve high patient satisfaction across the facility.

Success in this role hinges on operational excellence, staff development, budget awareness, and fostering a

Qualifications

• Bachelor's degree and 1-3 years of related work experience.
• Three (3) years of work experience in the discipline demonstrating requisite knowledge and abilities.

Responsibilities

• Lead daily operations of the Registration department and monitor staff activities.
• Coordinate prior authorization and scheduling processes for staff and patients.
• Deliver exceptional customer service and ensure high patient satisfaction.

Skills

Staff supervision

Leadership

Customer service orientation

Education

Bachelor's degree in related discipline

Master's degree in related discipline

Job description

CommonSpirit Health is seeking a Patient Access Supervisor to lead the daily operations of the Registration department, coordinating staff activities to provide fast, accurate service for patients. You will oversee prior authorization and scheduling processes, manage daily tasks, and drive exceptional customer service to achieve high patient satisfaction across the facility.

Success in this role hinges on operational excellence, staff development, budget awareness, and fostering a