Patient Access Lead — Service & Scheduling Excellence

CommonSpirit Health; Caldwell (TX); On-site; USD 33,000 - 50,000; Full time

Job summary

CommonSpirit Health seeks a Patient Access Supervisor to lead the daily operations of the Registration department, ensuring the best and fastest service for patients.

You will coordinate prior authorizations, scheduling, and staff tasks while delivering exceptional customer service and maintaining patient satisfaction in a busy health system.

Strong leadership, process improvement mindset, and adherence to regulatory guidelines are essential to success.

Qualifications

• Minimum 3 years of experience in healthcare admin or related field.
• Demonstrated ability to supervise staff and manage budgets or staffing in a clinical setting.
• Strong customer service and operational excellence required.

Responsibilities

• Lead daily operations of the Registration department and monitor staff activities to ensure efficient patient service.
• Coordinate prior authorization and scheduling processes for staff and patients; supervise financial counseling and admin tasks.
• Develop and enforce guidelines, training materials, and performance standards; conduct staff meetings and performance reviews.

Skills

3+ years experience

Education

Bachelor's degree in related discipline

Job description

CommonSpirit Health seeks a Patient Access Supervisor to lead the daily operations of the Registration department, ensuring the best and fastest service for patients.

You will coordinate prior authorizations, scheduling, and staff tasks while delivering exceptional customer service and maintaining patient satisfaction in a busy health system.

Strong leadership, process improvement mindset, and adherence to regulatory guidelines are essential to success.