Patient Access Specialist: Welcoming, Scheduling & Support

Good Samaritan Society; Sioux Falls, Northern (SD, KY); Hybrid; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in Sioux Falls, SD is seeking a Patient Access Representative to deliver exceptional patient service as the first point of contact. You’ll work in the Central Patient Building on site, assisting with registration, scheduling, and payment processing in a welcoming, clinic-based environment.

The role involves coordinating appointments, handling referrals, and supporting patient financial assistance while maintaining compliance with policies.

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.

Responsibilities

• Greet patients, verify demographics and collect co-payments.
• Schedule appointments and coordinate referrals/pre-authorizations.
• Coordinate patient financial arrangements and assist with registrations.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Post-secondary education helpful

BLS certification

Job description

Sanford Health in Sioux Falls, SD is seeking a Patient Access Representative to deliver exceptional patient service as the first point of contact. You’ll work in the Central Patient Building on site, assisting with registration, scheduling, and payment processing in a welcoming, clinic-based environment.

The role involves coordinating appointments, handling referrals, and supporting patient financial assistance while maintaining compliance with policies.