Patient Access Specialist - Welcoming Front Desk Pro

Bitterroot Health; Hamilton (MT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Bitterroot Health in Hamilton, Montana is seeking a Patient Access Representative to be the welcoming face of our clinics in the Bitterroot Valley.

In this fast-paced, people-centered role you’ll schedule appointments, verify insurance, register patients, manage referrals, and handle phone calls. Qualifications include a high school diploma or GED and 2+ years in a hospital or physician-office setting; strong communication and professionalism are essential.

Qualifications

• High school diploma or GED required; medical terminology courses a plus.
• 2+ years in a hospital or physician office preferred.
• Familiarity with scheduling, patient accounts, referrals, and billing processes preferred.

Responsibilities

• Schedule appointments and verify insurance.
• Register patients and manage referrals.
• Handle phone calls and point-of-service collections.
• Maintain accurate records and protect patient privacy.
• Support financial outcomes and patient satisfaction.

Skills

Strong communication

Calm under pressure

Multitasking

Friendly, professional

Education

High school diploma or GED

Job description

Bitterroot Health in Hamilton, Montana is seeking a Patient Access Representative to be the welcoming face of our clinics in the Bitterroot Valley.

In this fast-paced, people-centered role you’ll schedule appointments, verify insurance, register patients, manage referrals, and handle phone calls. Qualifications include a high school diploma or GED and 2+ years in a hospital or physician-office setting; strong communication and professionalism are essential.