Patient Access Representative (110326.6) FULL TIME

Bitterroot Health Human Resources; Hamilton (MT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Bitterroot Health in Hamilton, Montana is seeking a Patient Access Representative to be the welcoming face of our clinics in the Bitterroot Valley.

In this fast-paced, people-centered role you’ll schedule appointments, verify insurance, register patients, manage referrals, and handle phone calls. Qualifications include a high school diploma or GED and 2+ years in a hospital or physician-office setting; strong communication and professionalism are essential.

Qualifications

• High school diploma or GED required; medical terminology courses a plus.
• 2+ years in a hospital or physician office preferred.
• Familiarity with scheduling, patient accounts, referrals, and billing processes preferred.

Responsibilities

• Schedule appointments and verify insurance.
• Register patients and manage referrals.
• Handle phone calls and point-of-service collections.
• Maintain accurate records and protect patient privacy.
• Support financial outcomes and patient satisfaction.

Skills

Strong communication

Calm under pressure

Multitasking

Friendly, professional

Education

High school diploma or GED

Job description

Patient Access Representative – Join Us in Beautiful Hamilton, Montana!

Are you passionate about helping others and thrive in a fast-paced, people-centered environment? Bitterroot Health is looking for a dedicated Patient Access Representative (PAR) to be the welcoming face of our medical clinics in the stunning Bitterroot Valley.

This is more than just a job—it’s a chance to make a meaningful difference in the lives of patients while enjoying the natural beauty and charm of Hamilton, Montana.

What You’ll Do

As a Patient Access Representative, you’ll be a key player in ensuring smooth, efficient, and compassionate care from the moment a patient walks through our doors. Your responsibilities will include:

• Scheduling appointments and verifying insurance
• Registering patients and managing referrals
• Handling phone calls and point-of-service collections
• Maintaining accurate records and protecting patient privacy
• Supporting financial outcomes and patient satisfaction

What We’re Looking For

We’re seeking someone who is:

• A strong communicator—both in person and in writing
• Calm under pressure and great at multitasking
• Friendly, professional, and committed to excellent service

Minimum Qualifications:

• Education: High school diploma or GED required; medical terminology courses a plus
• Experience:
  • 2+ years in a hospital or physician office preferred
  • Prior experience in scheduling, patient accounts, unit clerk, or MA roles a bonus
  • Familiarity with registration and billing processes preferred

Schedule & Benefits

Schedule: Full-time, 40 hours/week

Benefits: Eligible for our full-time benefits package, including health insurance, retirement plans, paid time off, and more!