Patient Access Specialist — Compassionate Care in Hamilton

Bitterroot Health; Hamilton (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Bitterroot Health seeks a Patient Access Representative to greet patients at our Hamilton clinics. You will schedule appointments, register patients, verify insurance, and help with referrals while ensuring accurate records and privacy.

This role supports financial outcomes and patient satisfaction in a fast-paced setting. Ideal candidates are strong communicators, calm under pressure, and committed to excellent service; two years of healthcare front desk experience is preferred.

Qualifications

• High school diploma or GED required; medical terminology courses a plus.
• 2+ years in a hospital or physician office preferred.
• Familiarity with registration and billing processes preferred.

Responsibilities

• Schedule appointments and verify insurance.
• Register patients and manage referrals.
• Handle phone calls and point-of-service collections.
• Maintain accurate records and protect patient privacy.
• Support financial outcomes and patient satisfaction.

Skills

Communication skills

Multitasking

Customer service

Education

High school diploma or GED

Job description

Bitterroot Health seeks a Patient Access Representative to greet patients at our Hamilton clinics. You will schedule appointments, register patients, verify insurance, and help with referrals while ensuring accurate records and privacy.

This role supports financial outcomes and patient satisfaction in a fast-paced setting. Ideal candidates are strong communicators, calm under pressure, and committed to excellent service; two years of healthcare front desk experience is preferred.