Patient Access Representative (092126.3) FULL TIME

Bitterroot Health; Hamilton (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Bitterroot Health seeks a Patient Access Representative to greet patients at our Hamilton clinics. You will schedule appointments, register patients, verify insurance, and help with referrals while ensuring accurate records and privacy.

This role supports financial outcomes and patient satisfaction in a fast-paced setting. Ideal candidates are strong communicators, calm under pressure, and committed to excellent service; two years of healthcare front desk experience is preferred.

Qualifications

• High school diploma or GED required; medical terminology courses a plus.
• 2+ years in a hospital or physician office preferred.
• Familiarity with registration and billing processes preferred.

Responsibilities

• Schedule appointments and verify insurance.
• Register patients and manage referrals.
• Handle phone calls and point-of-service collections.
• Maintain accurate records and protect patient privacy.
• Support financial outcomes and patient satisfaction.

Skills

Communication skills

Multitasking

Customer service

Education

High school diploma or GED

Job description

Patient Access Representative - Join Us in Beautiful Hamilton, Montana!

Are you passionate about helping others and thrive in a fast-paced, people-centered environment? Bitterroot Health is looking for a dedicated Patient Access Representative (PAR) to be the welcoming face of our medical clinics in the stunning Bitterroot Valley.

This is more than just a job- it's a chance to make a meaningful difference in the lives of patients while enjoying the natural beauty and charm of Hamilton, Montana.

What You'll Do

As a Patient Access Representative, you'll be a key player in ensuring smooth, efficient, and compassionate care from the moment a patient walks through our doors. Your responsibilities will include:

• Scheduling appointments and verifying insurance
• Registering patients and managing referrals
• Handling phone calls and point-of-service collections
• Maintaining accurate records and protecting patient privacy
• Supporting financial outcomes and patient satisfaction

What We're Looking For

We're seeking someone who is:

• A strong communicator - both in person and in writing
• Calm under pressure and great at multitasking
• Friendly, professional, and committed to excellent service

Minimum Qualifications:

• Education: High school diploma or GED required; medical terminology courses a plus
• Experience:
• 2+ years in a hospital or physician office preferred
• Prior experience in scheduling, patient accounts, unit clerk, or MA roles a bonus
• Familiarity with registration and billing processes preferred

Schedule & Benefits

Schedule:

Full-time, 40 hours/week

Benefits:

Eligible for our full-time benefits package, including health insurance, retirement plans, paid time off, and more!