Patient Access Representative (110326.2) FULL TIME

Bitterroot Health Human Resources; Hamilton (MT); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Bitterroot Health in Hamilton, Montana seeks a Patient Access Representative to greet and guide patients through registration, scheduling, and billing. You’ll help ensure smooth, compassionate care from entry to exit, while supporting financial health and patient satisfaction in a busy clinic setting.

We value clear communication, calm multitasking, and a professional, patient-focused approach. Join a team dedicated to excellent service in the Bitterroot Valley.

Qualifications

• High school diploma or GED required; medical terminology courses a plus.
• 2+ years in a hospital or physician office preferred.
• Prior scheduling, patient accounts, unit clerk, or MA experience a bonus.
• Familiarity with registration and billing processes preferred.

Responsibilities

• Schedule appointments and verify insurance.
• Register patients and manage referrals.
• Handle phone calls and point-of-service collections.
• Maintain accurate records and protect patient privacy.
• Support financial outcomes and patient satisfaction.

Skills

Communication

Multitasking

Customer service

Professionalism

Education

High school diploma or GED

Job description

Patient Access Representative – Join Us in Beautiful Hamilton, Montana!

Are you passionate about helping others and thrive in a fast-paced, people-centered environment? Bitterroot Health is looking for a dedicated Patient Access Representative (PAR) to be the welcoming face of our medical clinics in the stunning Bitterroot Valley.

This is more than just a job—it’s a chance to make a meaningful difference in the lives of patients while enjoying the natural beauty and charm of Hamilton, Montana.

What You’ll Do

As a Patient Access Representative, you’ll be a key player in ensuring smooth, efficient, and compassionate care from the moment a patient walks through our doors. Your responsibilities will include:

• Scheduling appointments and verifying insurance
• Registering patients and managing referrals
• Handling phone calls and point-of-service collections
• Maintaining accurate records and protecting patient privacy
• Supporting financial outcomes and patient satisfaction

What We’re Looking For

We’re seeking someone who is:

• A strong communicator—both in person and in writing
• Calm under pressure and great at multitasking
• Friendly, professional, and committed to excellent service

Minimum Qualifications:

• Education: High school diploma or GED required; medical terminology courses a plus
• Experience:
  • 2+ years in a hospital or physician office preferred
  • Prior experience in scheduling, patient accounts, unit clerk, or MA roles a bonus
  • Familiarity with registration and billing processes preferred

Schedule & Benefits

Schedule: Full-time, 40 hours/week

Benefits: Eligible for our full-time benefits package, including health insurance, retirement plans, paid time off, and more!