Patient Access Representative - ER (102126.6) PART TIME

Bitterroot Health; Hamilton (MT); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Bitterroot Health in Hamilton, MT is seeking a part-time Patient Access Representative to be the friendly first contact for patients across our clinics. You will schedule appointments, verify insurance, register patients, and support referrals with a patient-centered approach.

Ideal candidates communicate clearly, stay calm under pressure, and deliver professional service. Prior hospital/physician office experience is preferred and familiarity with billing processes is a plus.

Qualifications

• Education: High school diploma or GED required; medical terminology courses a plus.
• Experience: 2+ years in a hospital or physician office preferred.
• Prior experience in scheduling, patient accounts, unit clerk, or MA roles a bonus.
• Familiarity with registration and billing processes preferred.

Responsibilities

• Scheduling appointments and verifying insurance
• Registering patients and managing referrals
• Handling phone calls and point-of-service collections
• Maintaining accurate records and protecting patient privacy
• Supporting financial outcomes and patient satisfaction

Skills

Communication

Multitasking

Customer service

Education

High school diploma or GED

Medical terminology courses

Job description

Patient Access Representative – Join Us in Beautiful Hamilton, Montana!

Are you passionate about helping others and thrive in a fast-paced, people-centered environment? Bitterroot Health is looking for a dedicated Patient Access Representative (PAR) to be the welcoming face of our medical clinics in the stunning Bitterroot Valley.

This is more than just a job—it’s a chance to make a meaningful difference in the lives of patients while enjoying the natural beauty and charm of Hamilton, Montana.

What You’ll Do

As a Patient Access Representative, you'll be a key player in ensuring smooth, efficient, and compassionate care from the moment a patient walks through our doors. Your responsibilities will include:

• Scheduling appointments and verifying insurance
• Registering patients and managing referrals
• Handling phone calls and point-of-service collections
• Maintaining accurate records and protecting patient privacy
• Supporting financial outcomes and patient satisfaction

What We’re Looking For

We’re seeking someone who is:

• A strong communicator—both in person and in writing
• Calm under pressure and great at multitasking
• Friendly, professional, and committed to excellent service

Minimum Qualifications

• Education: High school diploma or GED required; medical terminology courses a plus
• Experience:
• 2+ years in a hospital or physician office preferred
• Prior experience in scheduling, patient accounts, unit clerk, or MA roles a bonus
• Familiarity with registration and billing processes preferred

Schedule & Benefits

Schedule:

Part Time, 20 hours/week

Benefits:

Eligible for our Part-time benefits package, including health insurance, retirement plans, paid time off, and more!