Full-Time Patient Access Lead, Healthcare Ops in MT

Bitterroot Health; Hamilton (MT); Presencial; USD 48.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement plans

Paid time off

Descripción de la vacante

Bitterroot Health in Hamilton, Montana seeks a Patient Access Supervisor to lead the Patient Access team across clinics and ancillary departments. You will oversee registration, scheduling, insurance verification, and revenue cycle activities while ensuring an outstanding patient experience.

Under the supervision of the Patient Access Manager, you will drive operational excellence, mentor staff, and maintain data integrity and PHI security in a fast-paced healthcare setting.

Formación

• High school diploma or GED required.
• Graduate degree preferred.
• Experience in scheduling, patient accounts, or related roles.
• Prior leadership experience preferred.

Responsabilidades

• Supervise and support Patient Access staff in their daily responsibilities.
• Oversee patient appointment scheduling and registration processes.
• Ensure accurate insurance verification and patient demographic information.
• Coordinate telephone coverage and customer service activities.
• Assist with patient referrals and point-of-service collections.
• Maintain accurate data entry and secure handling of PHI.
• Promote positive patient relations and high levels of customer satisfaction.
• Support efficient department operations while contributing to Bitterroot Health's financial success.
• Participate in a rotating on-call schedule, including weekends and designated holidays.

Conocimientos

Scheduling experience

Patient accounts

Unit clerk experience

Medical assistant experience

Educación

High school diploma or GED

Graduate degree

Descripción del empleo

Bitterroot Health in Hamilton, Montana seeks a Patient Access Supervisor to lead the Patient Access team across clinics and ancillary departments. You will oversee registration, scheduling, insurance verification, and revenue cycle activities while ensuring an outstanding patient experience.

Under the supervision of the Patient Access Manager, you will drive operational excellence, mentor staff, and maintain data integrity and PHI security in a fast-paced healthcare setting.