Patient Access Representative - Darby (110326.3) FULL TIME

Bitterroot Health Human Resources; Hamilton (MT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Bitterroot Health is seeking a Patient Access Representative to serve our clinics in Hamilton, Montana. You will greet patients, verify insurance, schedule appointments, and support referrals, ensuring smooth check-in and accurate patient records.

The role emphasizes compassionate customer service, privacy protection, and contributing to positive financial outcomes for the clinic. Previous scheduling and billing exposure is a plus, and full-time hours are available in a fast-paced environment.

Qualifications

• 2+ years in a hospital or physician office
• Experience in scheduling and patient accounts is a bonus
• Familiarity with registration and billing processes preferred

Responsibilities

• Schedule appointments and verify insurance
• Register patients and manage referrals
• Handle phone calls and point-of-service collections
• Maintain accurate records and protect patient privacy
• Support financial outcomes and patient satisfaction

Skills

Strong communication

Calm under pressure

Multitasking

Education

High school diploma or GED

Job description

Patient Access Representative – Join Us in Beautiful Hamilton, Montana!

Are you passionate about helping others and thrive in a fast-paced, people-centered environment? Bitterroot Health is looking for a dedicated Patient Access Representative (PAR) to be the welcoming face of our medical clinics in the stunning Bitterroot Valley.

This is more than just a job—it’s a chance to make a meaningful difference in the lives of patients while enjoying the natural beauty and charm of Hamilton, Montana.

What You’ll Do

As a Patient Access Representative, you’ll be a key player in ensuring smooth, efficient, and compassionate care from the moment a patient walks through our doors. Your responsibilities will include:

• Scheduling appointments and verifying insurance
• Registering patients and managing referrals
• Handling phone calls and point-of-service collections
• Maintaining accurate records and protecting patient privacy
• Supporting financial outcomes and patient satisfaction

What We’re Looking For

We’re seeking someone who is:

• A strong communicator—both in person and in writing
• Calm under pressure and great at multitasking
• Friendly, professional, and committed to excellent service

Minimum Qualifications:

• Education: High school diploma or GED required; medical terminology courses a plus
• Experience:
  • 2+ years in a hospital or physician office preferred
  • Prior experience in scheduling, patient accounts, unit clerk, or MA roles a bonus
  • Familiarity with registration and billing processes preferred

Schedule & Benefits

Schedule: Full-time, 40 hours/week

Benefits: Eligible for our full-time benefits package, including health insurance, retirement plans, paid time off, and more!