Patient Access Specialist: Warm Registration & Front Desk Support

Munson Healthcare Careers; Traverse City (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid holidays

Employee discounts

Free wellness platform

Job summary

Munson Healthcare Careers in Traverse City is seeking a Patient Access Representative to provide exceptional service for patients and families. This role involves greeting and directing patients, managing confidential information, and assisting with transportation needs. Candidates should have a customer service background, with at least two years of relevant experience.

Benefits include tuition reimbursement, paid holidays, and a comprehensive wellness program. The schedule requires working every other weekend from 11:30 am to 12:00 am.

Qualifications

• Two years of work experience in customer service or healthcare field.
• Ability to greet and assist patients and families courteously.

Responsibilities

• Greet and direct patients and families.
• Obtain and verify patient information for registration.
• Maintain confidentiality of medical information.
• Act as a preceptor for new hires.

Skills

Customer service skills

Exceptional people skills

Education

Associate's degree or equivalent experience

Job description

Munson Healthcare Careers in Traverse City is seeking a Patient Access Representative to provide exceptional service for patients and families. This role involves greeting and directing patients, managing confidential information, and assisting with transportation needs. Candidates should have a customer service background, with at least two years of relevant experience.

Benefits include tuition reimbursement, paid holidays, and a comprehensive wellness program. The schedule requires working every other weekend from 11:30 am to 12:00 am.