Patient Access Specialist – Growth, Benefits & Impact

Munson Healthcare; Traverse City (MI); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Tuition reimbursement

Full benefits

Paid holidays

Employee discounts

Retirement counseling

Job summary

Munson Healthcare in Traverse City, MI, seeks a Patient Access Representative to greet patients, verify information, and direct customers to testing and surgical areas with a courteous, mobile approach.

You’ll work with team members to ensure accurate registrations, answer questions about procedures, and maintain patient confidentiality while delivering exceptional service in a fast-paced hospital environment.

Qualifications

• Associate's degree or 2 years formal education or equivalent experience.
• Two (2) years' work experience in customer service, healthcare or business-related field.

Responsibilities

• Greet and direct patients, families to testing and surgical areas in a courteous and welcoming manner.
• Verify patient information and enter into the registration system expediently.
• Explain procedures to patients and maintain confidentiality of medical information.
• Support department communications and assist with changes to information collection procedures.
• Mentor new hires and provide required education for the position.
• Perform other duties as assigned by PAS leadership.

Skills

Customer service

People skills

Communication

Education

Associate's degree or 2 years formal education or equivalent experience

Job description

Munson Healthcare in Traverse City, MI, seeks a Patient Access Representative to greet patients, verify information, and direct customers to testing and surgical areas with a courteous, mobile approach.

You’ll work with team members to ensure accurate registrations, answer questions about procedures, and maintain patient confidentiality while delivering exceptional service in a fast-paced hospital environment.