Patient Access Specialist – Day Shift

SmartRecruiters, Inc.; Traverse City (MI); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Tuition reimbursement

Career development

Full benefits

Paid holidays

PTO

Employee discounts

Wellness programs

Job summary

Munson Healthcare in Traverse City is seeking a Patient Access Representative for the day shift. This full-time role greets patients, verifies information, and directs them to testing and surgical areas with courtesy and efficiency.

Responsibilities include registration in the system, handling confidential medical information, and coordinating with staff to ensure smooth patient flow. The position requires strong people skills and prior customer service or healthcare experience.

Qualifications

• Associate's degree or 2 years formal education or equivalent experience.
• Two years' work experience in customer service, healthcare or business-related field.

Responsibilities

• Greet and direct patients and visitors in a courteous and welcoming manner.
• Obtain and verify required patient information for registration.
• Maintain confidentiality of medical information and coordinate with staff.

Skills

Customer service

Healthcare experience

Education

Associate's degree or 2 years formal education

Job description

Munson Healthcare in Traverse City is seeking a Patient Access Representative for the day shift. This full-time role greets patients, verifies information, and directs them to testing and surgical areas with courtesy and efficiency.

Responsibilities include registration in the system, handling confidential medical information, and coordinating with staff to ensure smooth patient flow. The position requires strong people skills and prior customer service or healthcare experience.