Patient Access Specialist - Warm, Efficient Registration

Children's National Hospital; Washington (District of Columbia); On-site; USD 29,000 - 58,000; Full time

Benefits offered by this job

Comprehensive health coverage

Generous paid time off

401(k) plan

Job summary

Children’s National Hospital in Washington, DC is seeking a Patient Access Representative to greet families, register patients, verify insurance, and support scheduling for ancillary services.

In this role you will collect demographics, confirm eligibility, collect co-pays, and ensure accurate data entry across multiple hospital systems while delivering compassionate, patient-centered service in a fast-paced environment.

Qualifications

• High School Diploma or GED is required.
• Minimum 2 years of related experience.
• Strong customer service, communication, and organizational skills.

Responsibilities

• Greet patients and parents courteously and register them.
• Verify demographics and insurance information for accuracy.
• Assist with scheduling ancillary appointments and bookings.
• Collect co-pays and payments; explain billing processes.
• Maintain accurate records and update systems in real time.
• Provide office support and respond to inquiries promptly.

Skills

Customer service

Scheduling

Communication

Typing 35 wpm

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Children’s National Hospital in Washington, DC is seeking a Patient Access Representative to greet families, register patients, verify insurance, and support scheduling for ancillary services.

In this role you will collect demographics, confirm eligibility, collect co-pays, and ensure accurate data entry across multiple hospital systems while delivering compassionate, patient-centered service in a fast-paced environment.