Compassionate Patient Access & Registration Specialist

Children's National Hospital; Washington (District of Columbia); On-site; USD 29,000 - 56,000; Full time

Job summary

Children's National Hospital in Washington, DC is seeking a Patient Access Representative to be the welcoming first connection for patients and families. You will register patients, verify insurance, support scheduling, and help ensure care begins smoothly in a compassionate, detail-oriented team environment.

The role reports to the Patient Access Supervisor or Manager and may float to ancillary areas as needed. Strong customer service and organization are essential to success in this role.

Qualifications

• High School Diploma or GED required.
• 2 years related experience required.
• Microsoft Office experience preferred (Word & Excel).
• Ability to type minimum of 35 words per minute.

Responsibilities

• Greet patients and parents courteously at registration.
• Verify demographic and insurance information for accuracy.
• Register patients and collect required consents and documents.
• Schedule ancillary appointments and assist with billing/registration in systems.
• Contact and coordinate with departments to ensure timely patient care.

Skills

Customer service

Administrative processes

Typing 35 wpm

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Children's National Hospital in Washington, DC is seeking a Patient Access Representative to be the welcoming first connection for patients and families. You will register patients, verify insurance, support scheduling, and help ensure care begins smoothly in a compassionate, detail-oriented team environment.

The role reports to the Patient Access Supervisor or Manager and may float to ancillary areas as needed. Strong customer service and organization are essential to success in this role.