Pediatric Patient Access & Registration Specialist

Children's National Hospital; Washington (District of Columbia); On-site; USD 29,000 - 56,000; Full time

Job summary

Children’s National Hospital is seeking an empathetic Patient Access Representative to greet families, collect demographic data, verify insurance, and schedule ancillary appointments. You will interact with parents, patients, physicians, and staff with professional courtesy and accuracy.

The role emphasizes strong customer service, attention to detail, and capacity to adapt in a fast-paced care environment within Washington, DC. Training and competency assessments are required for progression.

Qualifications

• High School Diploma or GED required.
• At least 2 years of related experience preferred or required.
• Ability to pass all competency assessments and training.

Responsibilities

• Register patients accurately and verify demographics and insurance.
• greeting families, verify insurance, assist scheduling needs.
• Collect and document patient information and ensure data accuracy.
• Confirm and document consent forms and HIPAA-related notices.
• Provide courteous front-desk support and respond to inquiries.
• Support other departments and float to ancillary areas as needed.
• Process walk-ins and schedule follow-ups; maintain clerical duties.

Skills

Administrative skills

Customer service

Computer skills

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Children’s National Hospital is seeking an empathetic Patient Access Representative to greet families, collect demographic data, verify insurance, and schedule ancillary appointments. You will interact with parents, patients, physicians, and staff with professional courtesy and accuracy.

The role emphasizes strong customer service, attention to detail, and capacity to adapt in a fast-paced care environment within Washington, DC. Training and competency assessments are required for progression.