Patient Access & Registration Specialist

Children's National Hospital; United States; On-site; USD 29,000 - 56,000; Full time

Job summary

Children's National Hospital is seeking a Patient Access Representative to warmly greet families and efficiently register patients at point of service. You will verify insurance, collect demographic data, and coordinate scheduling for ancillary services to ensure care starts smoothly.

The role emphasizes strong customer service, attention to detail, and proficiency with Microsoft Office. You will collaborate with multiple teams to support a positive patient and family experience in a fast-paced

Qualifications

• High School Diploma or GED required.
• At least 2 years of related experience required.
• Broad knowledge in administrative processes and customer service.
• Computer knowledge required; Microsoft Office experience preferred.

Responsibilities

• Greet patients and families at check-in and direct to appropriate services.
• Verify insurance information and collect demographic data accurately.
• Schedule appointments and manage ancillary services as needed.
• Handle payments, co-pays, and deposits professionally.
• Maintain accurate registrations and assist with documentation and paperwork.

Skills

Customer service

Administrative processes

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Children's National Hospital is seeking a Patient Access Representative to warmly greet families and efficiently register patients at point of service. You will verify insurance, collect demographic data, and coordinate scheduling for ancillary services to ensure care starts smoothly.

The role emphasizes strong customer service, attention to detail, and proficiency with Microsoft Office. You will collaborate with multiple teams to support a positive patient and family experience in a fast-paced