Patient Access Specialist: Smooth Scheduling & Care

100 LCMC Health; United States; On-site; USD 38,000 - 46,000; Full time

Job summary

LCMC Health in New Orleans is seeking a Patient Access Representative for Central Scheduling. You will be the first connection patients have with our health system, guiding them to the right care at the right time, scheduling appointments across specialties, and verifying insurance information.

You will coordinate referrals, answer calls, maintain accurate records, and collaborate with providers and care teams.

Qualifications

• High School Diploma or GED (or 2 years of applicable experience).
• 2 years of customer service and/or healthcare experience.
• Strong communication and organizational skills.

Responsibilities

• Schedule patient appointments across multiple specialties and locations.
• Verify insurance eligibility and ensure required information is complete.
• Coordinate referrals, authorizations, and scheduling requirements when needed.
• Help patients find appointment times that best meet their needs.
• Answer incoming calls and provide exceptional customer service.
• Communicate with providers, clinics, and care teams to coordinate patient care.
• Maintain accurate patient records while protecting confidentiality.

Skills

Customer service

Communication

Attention to detail

Multitasking

Education

High School Diploma or GED

Job description

LCMC Health in New Orleans is seeking a Patient Access Representative for Central Scheduling. You will be the first connection patients have with our health system, guiding them to the right care at the right time, scheduling appointments across specialties, and verifying insurance information.

You will coordinate referrals, answer calls, maintain accurate records, and collaborate with providers and care teams.