Patient Access Specialist - Scheduling & Check-In

LCMC Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

LCMC Health in New Orleans is seeking a Patient Access Associate to create a positive first impression by greeting patients, assisting with scheduling, registration and check-in, while protecting privacy and accuracy. You will collaborate with clinical and administrative teams to keep operations running smoothly in a respectful, patient-focused hospital environment.

The role requires strong customer service, empathy, and attention to detail.

Qualifications

• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Ability to work effectively in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in person and by phone
• Schedule appointments and manage check-in processes
• Register patients and verify insurance and demographic information
• Scan and maintain required documentation
• Explain financial responsibilities and collect payments when appropriate

Skills

Customer service

Communication

Empathy

Attention to detail

Education

High School Diploma or GED

Job description

LCMC Health in New Orleans is seeking a Patient Access Associate to create a positive first impression by greeting patients, assisting with scheduling, registration and check-in, while protecting privacy and accuracy. You will collaborate with clinical and administrative teams to keep operations running smoothly in a respectful, patient-focused hospital environment.

The role requires strong customer service, empathy, and attention to detail.