Patient Access & Scheduling Specialist

LCMC Health; New Orleans (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

LCMC Health in New Orleans is seeking a Patient Access Associate who welcomes patients, schedules appointments, handles check-ins, and verifies demographics and insurance to ensure a smooth visit. The role emphasizes friendly, professional service in a fast-paced clinic environment.

The position focuses on customer service, empathy, and accuracy, performing duties such as greeting patients, registering, scanning documents, explaining financial responsibility, and collecting payments when

Qualifications

• High School Diploma or equivalent required; 2 years of related experience also acceptable.
• Strong customer service and communication skills.
• Detail-oriented and able to work in a fast-paced clinic.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Education

High School Diploma/GED or equivalent

Job description

LCMC Health in New Orleans is seeking a Patient Access Associate who welcomes patients, schedules appointments, handles check-ins, and verifies demographics and insurance to ensure a smooth visit. The role emphasizes friendly, professional service in a fast-paced clinic environment.

The position focuses on customer service, empathy, and accuracy, performing duties such as greeting patients, registering, scanning documents, explaining financial responsibility, and collecting payments when