Patient Access Specialist - Scheduling & Insurance

LCMC Health; New Orleans (LA); On-site; USD 21,000 - 28,000; Full time

Job summary

LCMC Health in New Orleans is seeking a Patient Access Associate who welcomes patients, schedules visits, handles check-ins, and ensures accurate and secure patient information. You will help patients feel informed and cared for during stressful moments, guiding them through the intake process with empathy and professionalism.

This role involves greeting patients by phone and in person, registering insurance details, verifying demographics, scanning documents, and explaining financial

Qualifications

• High School Diploma/GED or 2 years of work experience.
• Strong customer service and communication skills.
• Ability to work in a fast-paced clinic.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Education

High School Diploma/GED

Job description

LCMC Health in New Orleans is seeking a Patient Access Associate who welcomes patients, schedules visits, handles check-ins, and ensures accurate and secure patient information. You will help patients feel informed and cared for during stressful moments, guiding them through the intake process with empathy and professionalism.

This role involves greeting patients by phone and in person, registering insurance details, verifying demographics, scanning documents, and explaining financial