Compassionate Scheduling Specialist

LCMC Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Deliver healthcare with heart.

Give people a reason to smile.

Put a little love in your work.

Be honest and real, but with COMPASS?

Job summary

LCMC Health in New Orleans is seeking a Patient Access Representative in Central Scheduling. You will be the first point of contact, guiding patients to the right care and coordinating appointments across specialties and locations.

Excellent customer service, strong attention to detail, and the ability to multitask across systems are essential. Join a team dedicated to compassionate, efficient patient access in a fast-paced environment.

Qualifications

• 2 years of customer service and/or healthcare experience.
• High School Diploma or GED or 2 years of applicable experience in lieu of education.
• Strong computer skills and ability to learn new systems quickly.

Responsibilities

• Schedule patient appointments across multiple specialties and locations.
• Verify insurance eligibility and ensure required information is complete.
• Coordinate referrals, authorizations, and scheduling requirements when needed.
• Help patients find appointment times that best meet their needs.
• Answer incoming calls and provide exceptional customer service.
• Communicate with providers, clinics, and care teams to coordinate patient care.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Multitasking

Calm, friendly demeanor

Problem solving

Education

High School Diploma or GED

Job description

LCMC Health in New Orleans is seeking a Patient Access Representative in Central Scheduling. You will be the first point of contact, guiding patients to the right care and coordinating appointments across specialties and locations.

Excellent customer service, strong attention to detail, and the ability to multitask across systems are essential. Join a team dedicated to compassionate, efficient patient access in a fast-paced environment.