Patient Access Specialist: Scheduling & Registration

ochsner; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health seeks a patient access associate to greet patients, schedule appointments, and handle registration for hospital and clinic visits. You will verify demographics, explain insurance benefits, and collect co-pays or self-pay portions, while maintaining privacy and accuracy in a fast-paced hospital environment.

Candidates should have a high school diploma, at least one year in a related setting, and strong data-entry skills. An associate’s degree is preferred.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create, activate, and complete patient scheduling, registration, or admission processes.
• Ensure all required forms are completed and documents are accurate.
• Input demographic and financial information and explain insurance benefits; collect co-pays and balances.
• Balance cash drawer and perform end-of-shift reconciliation.
• Collaborate with other departments while respecting privacy and confidentiality.

Skills

Customer service

Data entry

Communication

Attention to detail

Education

High school diploma or equivalent

Associate’s degree

Tools

Windows applications

Job description

Ochsner Health seeks a patient access associate to greet patients, schedule appointments, and handle registration for hospital and clinic visits. You will verify demographics, explain insurance benefits, and collect co-pays or self-pay portions, while maintaining privacy and accuracy in a fast-paced hospital environment.

Candidates should have a high school diploma, at least one year in a related setting, and strong data-entry skills. An associate’s degree is preferred.