Compassionate Patient Access & Scheduling Pro

Ochsner Health; Morton (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a patient access representative to greet patients, schedule appointments, register admissions, and verify insurance. The role focuses on accurate data entry, cash handling, and patient financial interactions while maintaining confidentiality and delivering excellent service.

Requirements include a high school diploma or equivalent, with a preference for an associate’s degree and at least one year of healthcare or customer-service experience.

Qualifications

• Requires high school diploma or equivalent; associate’s degree preferred.
• Minimum 1 year of experience in a hospital, clinic, medical office, or customer-service environment.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create and complete patient scheduling, clinic registration, or hospital admission processes.
• Verify insurance and collect co-pays and balances.
• Input demographic and financial information accurately; explain benefits to patients.
• Balance cash drawer and process end-of-shift deposits.
• Maintain confidentiality of patient information and comply with regulations.

Skills

Data entry

Verbal communication

Windows programs

Interpersonal skills

Billing knowledge

Problem solving

Time management

Conflict resolution

Team collaboration

Judgment

Education

High school diploma or equivalent

Associate’s degree

Job description

Ochsner Health is seeking a patient access representative to greet patients, schedule appointments, register admissions, and verify insurance. The role focuses on accurate data entry, cash handling, and patient financial interactions while maintaining confidentiality and delivering excellent service.

Requirements include a high school diploma or equivalent, with a preference for an associate’s degree and at least one year of healthcare or customer-service experience.