Patient Access & Scheduling Specialist

Ochsner; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner is seeking a Patient Access Specialist to assist with frontline registration, scheduling, and admissions in a hospital setting. You will guide patients through the process, ensuring accurate forms and timely processing.

The role requires strong communication, precise data entry, and knowledge of insurance benefits, with the ability to work with diverse patient populations while maintaining confidentiality and professionalism.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of experience in hospital/clinic/customer service environments.
• Associate’s degree preferred.

Responsibilities

• Provide excellent patient service at registration and scheduling.
• Gather and input demographic and financial information; explain insurance benefits and collect payments.
• Balance cash drawer daily and process deposits at end of shift.
• Demonstrate professionalism and conflict-resolution skills with staff and patients.
• Adapt communication to patient population and privacy requirements.

Skills

Customer service

Data entry

Communication

Interpersonal skills

Clerical skills

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Windows

Billing software

Job description

Ochsner is seeking a Patient Access Specialist to assist with frontline registration, scheduling, and admissions in a hospital setting. You will guide patients through the process, ensuring accurate forms and timely processing.

The role requires strong communication, precise data entry, and knowledge of insurance benefits, with the ability to work with diverse patient populations while maintaining confidentiality and professionalism.