Patient Access & Scheduling Specialist

Ochsner Health; Lafayette (LA); On-site; USD 34,000 - 42,000; Full time

Job summary

Ochsner Health in Louisiana is seeking an experienced patient access representative to greet patients, schedule appointments, register, verify demographics and insurance, collect co-pays, and support multiple functions across patient and payer types. This role focuses on accurate data, courteous service, and compliant handling of sensitive information.

You will balance cash, explain benefits, and partner with other departments to ensure smooth admissions and timely reimbursement, while

Qualifications

• Must have computer skills and dexterity required for data entry and retrieval of information.

Responsibilities

• Provide excellent customer service to all patients, guests, and family members.

Skills

Data entry

Verbal communication

Written communication

Windows applications

Interpersonal skills

Insurance knowledge

Problem solving

Time management

Conflict resolution

Education

High school diploma or equivalent

Associate’s degree

Job description

Ochsner Health in Louisiana is seeking an experienced patient access representative to greet patients, schedule appointments, register, verify demographics and insurance, collect co-pays, and support multiple functions across patient and payer types. This role focuses on accurate data, courteous service, and compliant handling of sensitive information.

You will balance cash, explain benefits, and partner with other departments to ensure smooth admissions and timely reimbursement, while