Patient Access Specialist: Scheduling & Insurance

University of Southern California; Los Angeles (CA); On-site; USD 30,000 - 51,000; Full time

Job summary

The University of Southern California invites applications for a Patient Access Representative to support patient check-in and arrival processes. This role collaborates with physicians to coordinate new patient scheduling, gather medical records, and prepare charts for physician review.

You will verify insurance coverage, collect required documents, and perform front desk duties while maintaining confidentiality and providing excellent customer service.

Qualifications

• Req High school or equivalent.
• Excellent communication skills, including the ability to speak, read and write English proficiently.
• Pref One year of ambulatory clinic experience or in a related field.

Responsibilities

• Greet and register patients, schedule new appointments.
• Verify insurance details and collect demographic information.
• Balance cash drawer and prepare deposits.
• Escort patients as needed and maintain confidentiality.

Skills

Communication skills

English proficiency

Customer service

Education

High school diploma or equivalent

Tools

Cerner

Job description

The University of Southern California invites applications for a Patient Access Representative to support patient check-in and arrival processes. This role collaborates with physicians to coordinate new patient scheduling, gather medical records, and prepare charts for physician review.

You will verify insurance coverage, collect required documents, and perform front desk duties while maintaining confidentiality and providing excellent customer service.