Patient Access Navigator - Check-In & Scheduling

University of Southern California; Northern, Los Angeles (KY, CA); Hybrid; USD 32,000 - 49,000; Full time

Job summary

University of Southern California is seeking a Patient Access Representative to support patient check-in and arrival, coordinate new patient scheduling with physicians, and collect/verify demographics and insurance information. You will assist with medical records, prepare new patient charts, and explain hospital policies.

Strong English skills and comfort with Cerner are required. The role emphasizes accurate data entry, insurance verification, and patient financial interactions, with

Qualifications

• High school or equivalent required.
• Excellent communication skills in English (spoken and written).
• Comfortable with computers and medical terminology.
• In-depth knowledge of Cerner and common insurance types.
• Demonstrate excellent customer service.

Responsibilities

• Registers and admits patients following policy, ensuring two identifiers (Name and Date of Birth).
• Compute and input patient demographics and financial info into hospital systems.

Job description

University of Southern California is seeking a Patient Access Representative to support patient check-in and arrival, coordinate new patient scheduling with physicians, and collect/verify demographics and insurance information. You will assist with medical records, prepare new patient charts, and explain hospital policies.

Strong English skills and comfort with Cerner are required. The role emphasizes accurate data entry, insurance verification, and patient financial interactions, with