Patient Access & Scheduling Coordinator

University of Southern California; Glendale (CA); On-site; USD 30,000 - 51,000; Full time

Job summary

University of Southern California in Glendale is hiring a Patient Access Representative to assist patients at check-in, coordinate new patient scheduling with physicians, collect records, and prepare charts for review. The role emphasizes accuracy, confidentiality, and strong customer service at the front desk, with routing through USC Care Medical Group.

The position requires high school or equivalent, excellent English communication, and knowledge of insurance verification processes and EMR

Qualifications

• High school or equivalent required.
• Excellent communication and customer service skills.
• English proficiency in reading, writing, and speaking.

Responsibilities

• Register patients and generate MRN using MRN checker.
• Verify patient demographics and insurance status.
• Coordinate new patient scheduling with physicians.
• Ensure documents are signed and scanned into EMR.
• Escort patients and provide professional service.

Skills

Communication

English proficiency

Customer service

Education

High school diploma or equivalent

Tools

Cerner

Computer literacy

Job description

University of Southern California in Glendale is hiring a Patient Access Representative to assist patients at check-in, coordinate new patient scheduling with physicians, collect records, and prepare charts for review. The role emphasizes accuracy, confidentiality, and strong customer service at the front desk, with routing through USC Care Medical Group.

The position requires high school or equivalent, excellent English communication, and knowledge of insurance verification processes and EMR