Patient Access Specialist: Scheduling & Billing Support

Children's National Medical Center; Glenarden (MD); On-site; USD 29,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) plan

Life insurance

Tuition assistance

Commuter benefits

Job summary

Children's National Medical Center is seeking a Patient Access Representative in Lanham, MD, to provide essential patient services and administrative support across ancillary operations. You will interact with families, verify demographics, and assist with insurance eligibility and authorizations, while maintaining courteous, accurate records.

The role includes scheduling, bedside registration for ED patients, and collaboration with other departments.

Qualifications

• Broad knowledge in administrative processes and strong customer service skills.
• Microsoft Office experience (Word & Excel) preferred.
• Must be able to type at least 35 words per minute.

Responsibilities

• Schedule and register patients accurately in the department scheduling system.
• Verify insurance and collect accurate demographic information.
• Assist with billing, cash collection, and patient financial counseling as needed.
• Answer phones and provide office support to the team.
• Maintain accurate documentation and records per department policy.

Skills

Administrative skills

Customer service

Typing speed

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Children's National Medical Center is seeking a Patient Access Representative in Lanham, MD, to provide essential patient services and administrative support across ancillary operations. You will interact with families, verify demographics, and assist with insurance eligibility and authorizations, while maintaining courteous, accurate records.

The role includes scheduling, bedside registration for ED patients, and collaboration with other departments.