Patient Access & Scheduling Specialist

Children's National Medical Center; Fairland (MD); On-site; USD 25,000 - 38,000; Full time

Job summary

Children's National Hospital in Silver Spring, MD seeks a Registration and Scheduling Clerk to obtain and verify patient information, schedule appointments by phone, and coordinate with physicians and staff. The role emphasizes accurate data entry and a strong customer service approach.

You will work with the physician scheduler, support families, and ensure compliance with department guidelines. Shifts are variable, including evenings and Saturdays, with a competitive hourly pay range and a

Qualifications

• High School Diploma or GED required.
• Minimum 1 year experience in patient registration and scheduling.
• Experience with insurance screening and verification preferred.

Responsibilities

• Register and schedule patients by telephone per physician guidelines.
• Explain insurance requirements and discuss payment options with parents and patients.
• Enter accurate demographic and insurance data into the system.
• Provide courteous communication with parents, patients, physicians and staff.
• Document notes and confirmations in the management system.
• Assist with insurance verification and authorization processes.

Skills

Customer service

Phone etiquette

Communication

Multitasking

Education

High School Diploma or GED

Tools

EVS

ENVOY

Mamsi-online

UHC

Job description

Children's National Hospital in Silver Spring, MD seeks a Registration and Scheduling Clerk to obtain and verify patient information, schedule appointments by phone, and coordinate with physicians and staff. The role emphasizes accurate data entry and a strong customer service approach.

You will work with the physician scheduler, support families, and ensure compliance with department guidelines. Shifts are variable, including evenings and Saturdays, with a competitive hourly pay range and a