Patient Access Specialist - Registration & Scheduling

Children's National Hospital; Washington (District of Columbia); On-site; USD 29,000 - 56,000; Full time

Job summary

Children's National Hospital in Washington, DC is seeking a Patient Access Representative to warmly greet families, accurately register patients, verify insurance, and support scheduling across care areas. You will communicate clearly with patients, physicians, and staff to ensure a smooth care start and efficient check-in.

In this role you will handle demographic collection, enrollment in systems like registries, collect co-pays, and help route patients to ancillary services as needed.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years related experience required.
• Experience with patient registration and insurance verification preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and families and register them accurately.
• Verify demographic and insurance information.
• Schedule ancillary appointments and manage referrals.
• Collect co-payments and handle basic cash procedures.
• Maintain accurate records and support department operations.

Skills

Customer service

Typing 35 wpm

Computer literacy

Registration processes

Office administration

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Children's National Hospital in Washington, DC is seeking a Patient Access Representative to warmly greet families, accurately register patients, verify insurance, and support scheduling across care areas. You will communicate clearly with patients, physicians, and staff to ensure a smooth care start and efficient check-in.

In this role you will handle demographic collection, enrollment in systems like registries, collect co-pays, and help route patients to ancillary services as needed.