Patient Access & Scheduling Specialist

Children's National Hospital; Washington (District of Columbia); On-site; USD 29,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Financial wellness

Life & disability coverage

Tuition assistance

Fitness resources

Employee assistance

Commuter benefits

Job summary

Children's National Hospital in Washington, DC is seeking a Patient Access professional to provide front-desk and scheduling support in ancillary operations. You will collect demographic and insurance information, verify eligibility, and assist families with billing questions, while maintaining courteous service.

This role requires a High School Diploma or GED and at least 2 years of related experience. The department emphasizes patient-centered care and efficient registration, with

Qualifications

• High School Diploma or GED is required.
• 2 years of related experience is required.
• Broad knowledge in administrative processes and customer service skills.
• Computer knowledge is necessary.

Responsibilities

• Schedule and register patients with accuracy using the department system.
• Verify insurance information and collect demographic data.
• Collect co-payments and manage cash handling.
• Prepare ancillary service orders and ensure linkage to scheduling/billing systems.
• Answer calls and provide professional reception and front-desk support.

Skills

Administrative processes

Customer service

Computer knowledge

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Children's National Hospital in Washington, DC is seeking a Patient Access professional to provide front-desk and scheduling support in ancillary operations. You will collect demographic and insurance information, verify eligibility, and assist families with billing questions, while maintaining courteous service.

This role requires a High School Diploma or GED and at least 2 years of related experience. The department emphasizes patient-centered care and efficient registration, with