Patient Access Specialist: Registration, Scheduling & Support

CommonSpirit Health; Tacoma (WA); On-site; USD 30,000 - 47,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Patient Access Representative to perform patient registration and admitting across assigned hospital access areas, including ED and main registration. You will gather and verify demographic, insurance, and account information to ensure accurate data capture within the electronic health record.

Daily tasks include using multiple systems for registration, scheduling, documentation, and inquiries, resolving routine issues, and collaborating with the

Qualifications

• High school diploma or GED required.
• Experience in healthcare environment preferred.
• Knowledge of patient registration and insurance verification is a plus.

Responsibilities

• Register patients across access points and verify demographic, insurance, and account information.
• Scan, index, and manage patient documents for registration and billing workflows.
• Explain patient financial responsibilities and collect payments when appropriate.
• Schedule, confirm, and adjust appointments to support timely access to care.
• Communicate with patients via phone and approved channels per procedures.

Education

High School Graduate

GED

Job description

Virginia Mason Franciscan Health is seeking a Patient Access Representative to perform patient registration and admitting across assigned hospital access areas, including ED and main registration. You will gather and verify demographic, insurance, and account information to ensure accurate data capture within the electronic health record.

Daily tasks include using multiple systems for registration, scheduling, documentation, and inquiries, resolving routine issues, and collaborating with the